Terms of service

Effective Date: August 2026

Welcome to The Whiff. By accessing or using our website (https://thewhiff.store) and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian to use this website.

You agree not to use our products or services for any unlawful or unauthorized purpose.

2. Products

We specialize in premium fragrances and related products.

We make every effort to display product descriptions, images, and pricing accurately. However, slight variations in packaging, color, or appearance may occur due to lighting, screen settings, or manufacturer updates.

We reserve the right to modify or discontinue any product without prior notice.

3. Pricing

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors or inaccuracies at any time, including after an order has been placed.

4. Orders

We reserve the right to refuse or cancel any order for reasons including but not limited to:

Suspected fraud
Incorrect pricing
Product availability
Payment authorization issues
Violation of these Terms of Service

If your order is cancelled after payment has been received, a full refund will be issued.

5. Payments

We accept the payment methods displayed during checkout.

All payments are processed securely through trusted third-party payment providers. The Whiff does not store your complete payment card information.

6. Shipping

Shipping times are estimates and may vary due to courier delays, customs, weather conditions, or other factors beyond our control.

Once an order has been shipped, delivery responsibility rests with the shipping carrier.

Please refer to our Shipping Policy for more details.

7. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Due to hygiene and safety reasons, opened or used fragrance products cannot be returned unless they are defective or incorrectly supplied.

8. Intellectual Property

All content on this website, including but not limited to:

Logos
Images
Product descriptions
Graphics
Website design
Text

is the property of The Whiff and may not be copied, reproduced, or distributed without written permission.

9. User Conduct

You agree not to:

Use the website for illegal activities.
Attempt unauthorized access to our systems.
Upload harmful software or malicious code.
Interfere with the website's operation or security.

10. Limitation of Liability

To the fullest extent permitted by law, The Whiff shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes become effective immediately upon being published on this website.

Continued use of the website after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in the country where The Whiff operates, without regard to conflict of law principles.